Detailed Description of Goods and/or Services

NORDIK BEAUTY (PTY) LTD is a business in the e-Commerce industry that offers online retail.

Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 3-5 business days for the economy shipping option and 1-2 business days for the express shipping option and delivery confirmed by way of email with a tracker number from the relevant courier company. Any orders placed after 12:oopm will only be processed the next day.

Export Restriction

Due to certain export restrictions, the offering on this website is available to South African clients and neighbouring countries only.

Return and Refunds Policy

The provision of goods and services by NORDIK BEAUTY (PTY) LTD is subject to availability. In cases of unavailability, NORDIK BEAUTY (PTY) LTD will refund the client in full within 30 days using the same method the original order was paid for. Damaged and returned goods will only be refunded or replaced upon receipt and inspection of the defective items or unwanted items and if within the warranty period.

Customer Privacy Policy

NORDIK BEAUTY (PTY) LTD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment Options Accepted

Payment may be made via Visa, MasterCard or Electronic Bank Transfer (EFT) into the NORDIK BEAUTY (PTY) LTD  account, the details of which will be provided on request.

Card Acquiring and Security

Card transactions will be acquired for NORDIK BEAUTY (PTY) LTD via PayGate (Pty) Ltd who are the approved payment gateway for all South African acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer Details Separate From Card Details

Customer details will be stored by NORDIK BEAUTY (PTY) LTD separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

NORDIK BEAUTY (PTY) LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and NORDIK BEAUTY (PTY) LTD chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 101 BREE CASTLE HOUSE, 68 BREE STREET, CAPE TOWN, 8001.

Variation

NORDIK BEAUTY (PTY) LTD may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by NORDIK BEAUTY (PTY) LTD, a private company based in South Africa trading as NORDIK BEAUTY (PTY) LTD and with registration number 2016/480308/07.

NORDIK BEAUTY (PTY) LTD Contact Details

101 Bree Castle House, 68 Bree Street, Cape Town, 8001

Tel: +27-21-4236868

info@nordikbeauty.com